JEVCO Deploys New Claims Management Solution

JEVCO Insurance Co., a specialty insurer, is in production with ClaimCenter, the claims management solution from Guidewire Software, a provider of core system software to P&C insurers.

Guidewire says ClaimCenter is an end-to-end claims management system, built from the ground up to meet the specific needs of today’s P&C insurers. ClaimCenter’s business rules enable claims organizations to define, enforce and continually refine preferred claim-handling practices, in order to monitor and optimize the claim processes.

JEVCO selected a claims system that would provide a strong technology foundation to help it enhance its quality of service for brokers and customers, says Guidewire. The company is deploying ClaimCenter for all its lines of business across Canada and is now in production in Alberta, Ontario and Quebec.

Guidewire says ClaimCenter is enabling JEVCO to configure system changes internally to better keep pace with changing business needs; reduce claims cycle times to ensure fast, efficient customer service; assign and/or escalate claims to the right resource quickly to minimize loss costs; and increase ease of use for its external vendor partners through ClaimCenter’s flexible access options.

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