With the recent onset of catastrophes, companies’ claims processes and customer service have been under a microscope. Today, Lexington Insurance Company, a Chartis company, unveiled its new mobile application for reporting first notice of loss to Lexington’s claims department, in an effort to ease the burden of claims processing for policyholders.
“Timely reporting of a claim, especially during this hurricane season, is essential to quick recovery from a loss,” said David Crowe, SVP of claims at Lexington and global head of property claims at Chartis. “The introduction of Lexington’s mobile application is yet another indication of our desire to make it as easy as possible for our insureds to report claims.”
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