"Many employees, especially those new to the industry, are unfamiliar with exactly how insurance and annuity products help customers," says Kathy Milligan, FLMI, VP, Education & Training at LOMA. "This course fills that need with relevant content and powerful new learning tools to engage employees and help them succeed on the job. Their improved performance will enhance their company's bottom line success, as well as distinguish them as professionals in the industry."
Meeting Customer Needs with Insurance and Annuities provides industry-specific content in short online lessons that include video scenarios and interactive learning features, presented in a conversational tone that employees can relate to and understand.
As part of the new Need2Know curriculum, this interactive course is designed to help employees quickly master industry basics and increase productivity. Meeting Customer Needs with Insurance and Annuities incorporates a variety of multi-media resources to help learners gain valuable insight into the types of insurance products available and how those products address customer needs.
