Property/casualty insurers are evaluating 2011 mobile technology plans, and many are following a model used by banks, airlines, hotels and other service providers that are focused on improving transaction and service levels, reports Novarica.

The New York-based research and advisory firm tapped its Insurance Technology Research Council to capture data from a cross-section of 61 property/casualty insurers (all sizes were represented, with 62% representing mid-size carriers) and found a strong interest in mobile tech among P&C carriers.

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