The value of social sites as a feedstock of data for insurance companies has long been apparent.
A new report from Celent, Using Social Data in Claims and Underwriting Creating a Social Risk Profile, examines the steps insurers must take to fit social data into existing business processes. Authored by Celent Analyst Craig Beattie and Senior Analyst Mike Fitzgerald, the report argues that enthusiasm regarding the potential of social data must be tempered by the recognition that use of social data is in its formative stages.
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