* AT ISSUE: Conseco intends to reduce its annual call center and back-office fulfillment costs by shifting some operations to exlService, which is based in India.* BENEFITS: Conseco executives believe they can reduce annual costs by more than $30 million, primarily through lower salaries and overhead. The company also believes the strategy will improve its quality of customer service.
Startup life insurance brokerage launched in 2021 adds new capability as it expands its reach of carriers and agents using the service.
Four strategies for insurance companies aiming to leverage AI's potential.
El Nino, which brings dry and hot weather to Southern Africa, has decimated harvests of corn across the region.
Insurers embedding coverage in other venues are finding the practice adds risks, and agents point to their value for interpreting coverage to policy buyers.
Allstate found that customers who use Drivewise are 25% less likely to experience a severe collision than those who don't.
Geico, State Farm and Progressive ranked as top three overall in Keynova's Mobile Insurance Scorecard.
