Narragansett Bay Insurance Co. (NBIC) has completed the second and final phase in the implementation of BlueWave Technology’s PipelineClaims 4.2 software application.

PipelineClaims 4.2 comprises one of the core solutions in NBIC’s Project APEX technology initiative, in which NBIC is looking to modernize its in-house legacy systems. The project’s goal is to establish a highly advanced, flexible and nimble technology environment that will allow NBIC to deliver exceptional customer service, BlueWave says.

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