A growing number of insurers are harnessing technology to improve services to customers victimized by identity theft.Some have established outreach programs that give policyholders access to third-party identity theft restoration services. One of them, Columbus, Ohio-based Nationwide Insurance Co., is providing other capabilities as well.

In May, the property-casualty provider entered into an alliance it believes surpasses typical ID theft recovery initiatives currently on the market. As part of an alliance with Washington, D.C.-based ID Theft Assist, Nationwide policyholders, for about $45 annually, not only are able to access critical real-time identity theft recovery services, but can do so as part of a supplemental insurance policy.

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