Nationwide Selects Guidewire to Revamp Claims Processing

Nationwide Mutual Insurance Co. and Guidewire Software, a provider of flexible core systems to property/casualty insurers, announced that Nationwide has selected Guidewire ClaimCenter as its new claims handling system. Nationwide will begin deployment of the solution in its commercial and personal auto lines.

Guidewire ClaimCenter is an end-to-end claims management system designed to enable claims organizations to define, enforce and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes. The solution is available as a standalone system, or as part of the Guidewire InsuranceSuite, and can be integrated to an insurer’s legacy systems or third-party applications, Guidewire says.

Nationwide selected ClaimCenter because of its upgradeable and flexible foundation, which Guidewire says will help improve speed to market and provide ongoing system enhancements. Ernst and Young LLP, a Guidewire PartnerConnect alliance member, will be the system integration lead on this project and will work closely with Nationwide on the project’s implementation.

“ClaimCenter has the excellent functionality we were looking for in a state-of-the-art claims system,” says David Bano, SVP, Claims, Nationwide. “We are looking forward to the many new ways in which the system will help us quickly service our policyholders.

"ClaimCenter is easy to configure, which will give us the flexibility to make system changes in-house so that we can respond rapidly as our business evolves," Michael Keller, EVP and CIO, Nationwide, adds.

 

 

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