Teradata, a division of Dayton, Ohio-based NCR Corp., has developed Teradata Behavior Explorer, an insurance-specific business intelligence application for property/casualty claims. Running on the Teradata database engine, Teradata Behavior Explorer helps insurers manage customer interactions and assess the efficiency of claims management. One module, Product View, analyzes product holdings by customer, product and distribution segment, and provides an overview of claims by internal profit center and underwriting company. The other module, Transaction View, analyzes the effectiveness of claims branch offices, individual adjusters, service centers and service providers.Toronto-based InSystems is rolling out InSystems Calligo E-Delivery, a scalable document fulfillment solution that produces documents in customer-preferred formats and delivers them through multiple channels. Relying on InSystems Calligo document assembly technology to create documents, existing InSystems Calligo users can leverage existing libraries of InSystems Calligo model documents. The solution also has the ability to save and retrieve files to and from InSystems Calligo Enterprise, providing users the ability to access and view documents in a secure Internet-based environment.

Intermeg Corp., a New York-based technology firm, is offering a browser-based system for insurers called IntelliCarrier. The system enables insurance carriers to offer agents and brokers the ability to use the Web to get real-time quotes, bind and issue policies, provide endorsements, process renewals and record first notices of loss. IntelliCarrier supports personal and commercial lines for all states based on standard rating guidelines and ACORD form fields. Company-specific rates, data elements, underwriting rules and edits can be customized with IntelliCarrier Company Admin Tools.

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