NxTech Inc., a provider of Real Time and Download interfaces, systems integration and data management, announced the completion of its Real Time Inquiry workflow project for Millers Mutual Group.
Using NxTech's Transformation Station and TransactNOW systems, Millers Mutual's agents can now inquire on specific policy, billing, claims and loss run information directly from their agency management system in real time. This capability is intended to streamline workflow for Millers Mutual and its agency partners.
Using their ConneXt software suite and customized development services, NxTech says it provided the infrastructure and translation services, allowing Millers Mutual agents ready access to these new options for improved workflow and ease of doing business.
“We chose NxTech as our partner to develop and maintain our Agency Interface solutions because of their reputation and expertise in the industry and their experience in getting the job done," said Larry Fortin, CIO at Millers Mutual. "Through their ability to receive in ACORD XML and their extensive templates and complete understanding of the real-time environment, NxTech delivered full Inquiry for all aspects of the insurance policy and provided that to us with no surprises.”
NxTech President Thad Bauer added, “Millers Mutual has an outstanding agency portal built by Edgewater Technology, and has now enhanced that direct access with the agents’ ability to quickly access an abundance of information directly through their management systems. Flexibility is key and Millers has now delivered multiple means of easy access to the insured’s information. Their agents will be thrilled with the options they now have to properly service the customer. We are proud to be a partner in this venture, and look forward to delivering on the continuing Millers Mutual interface vision for their agents.”
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