(Percentage of respondents)Agents/Brokers/

Carriers Service Firms

Windows 2000/NT Server 82% 73%

Windows 95/98/2000 Pro/XP 55% 60%

Mainframe (zOS, SO/390, MVS) 29% 2%

Commercial Unix (all vendors) 21% 13%

Linux 16% 11%

Novell 13% 10%

Other 13% 2%

Windows 2003 Server 0% 10%

Source: Insurance Networking survey of 95 carriers, agents and brokers

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