Although junk e-mail, also known as "spam," may seem like a relatively harmless if annoying productivity killer, one form of spam is actually treacherous to corporations, especially those in the financial services industry.Called "phishing" spam or fraud spam, it emerged this year as a major vehicle for identity theft and a primary threat to the trust that online providers have established with online consumers.

"We have so quickly moved into an e-commerce generation," says Paris Trudeau, senior product marketing manager at SurfControl plc, a Scotts Valley, Calif.-based provider of e-mail- and Web filtering software. "We have banking online and services that are based on a lot of trust between consumers and vendors."

Register or login for access to this item and much more

All Digital Insurance content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access