Orlando — Pitney Bowes Group 1 Software, Lanham, Md., has entered an alliance with Sun Microsystems Inc., Santa Clara, Calif., to provide insurance companies with an integrated management solution for the quick and efficient handling of non-life and life insurance claims. As a key member of the Open Claims Alliance (OCA), Pitney Bowes Group 1 Software and its partners have developed a solution designed to enable insurance companies to process claims more rapidly, reduce operational costs and better identify claimants.
The OCA is comprised of The Claims Co., business process consultants and four technology partners: Sun, Group 1 Software, edge IPK and Haley's Ltd. The integrated claims solution empowers insurance carriers to process claims in minutes rather than days, while optimizing the resources spent on claims investigation, according to Group 1. Additionally, by enhancing the experience for genuine claimants, the solution can help increase loyalty and customer retention.
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