Orlando — Pitney Bowes Group 1 Software, Lanham, Md., has entered an alliance with Sun Microsystems Inc., Santa Clara, Calif., to provide insurance companies with an integrated management solution for the quick and efficient handling of non-life and life insurance claims. As a key member of the Open Claims Alliance (OCA), Pitney Bowes Group 1 Software and its partners have developed a solution designed to enable insurance companies to process claims more rapidly, reduce operational costs and better identify claimants.

The OCA is comprised of The Claims Co., business process consultants and four technology partners: Sun, Group 1 Software, edge IPK and Haley's Ltd. The integrated claims solution empowers insurance carriers to process claims in minutes rather than days, while optimizing the resources spent on claims investigation, according to Group 1. Additionally, by enhancing the experience for genuine claimants, the solution can help increase loyalty and customer retention.

“Sun Microsystems is excited about the prospect of delivering a best-of-breed, composite application with its partners to the insurance industry,” says Brian Turner, head of insurance for Americas and Europe, Sun Microsystems. “The modular approach of this application and transactional pricing options available through our software-as-a-service (SaaS) program, Solaris On Demand, create a real difference in the way insurers can address this key core system replacement. A key feature is that the solution takes existing, proven technologies and combines this with knowledge from specialized insurance claims consultants to provide a world-class application, which empowers the business to maintain process, rules and output, while allowing the IT divisions to focus on integration, development and governance.”

The solution uses Sun’s Java CAPS integration software, and can be run on any IT infrastructure. It is delivered in a SaaS model that fully integrates composite applications and provides a platform for expansion, while the service-oriented architecture provides a scalable platform that helps drive more value from existing IT infrastructure.

“Sun’s Integrated Claims Solution helps CEOs, CFOs, risk managers and claims departments make informed decisions on accurate, timely data,” says Bill Sinn, strategic industry manager, insurance, Pitney Bowes Group 1 Software. “Designed by industry experts who know what the industry needs to be successful, this solution is easy to deploy and avoids the need for major investments in infrastructure. As a key member of the OCA, we are committed to developing innovative solutions that help insurers provide top quality customer care and at the same time, help reduce costs.”

Source: Pitney Bowes Group 1 Software

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