Consumers who don't surf the Web daily blame it on an aversion to sitting in front of a computer screen or hectic travel schedules. Based on developments with wireless devices, consumers won't have these reasons to fall back on much longer.Insurance carriers are among a host of U.S. businesses that have developed wireless Internet technology that provides consumers access to their Web sites through devices such as cell phones and hand-held computers.
In September, Mayfield Village, Ohio-based Progressive Insurance Corp., adopted the Wireless Application Protocol (WAP). By equipping a Web browser within a cell phone or hand-held device, Progressive's WAP technology enables customers to track down a local agent, and the agent's office is automatically dialed.
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