Champions are few and far between. We hear about athletic champions allthe time, but in business, they seem to be an endangered species.I hope you think I'm wrong, and I'd like to be. But it's hard to hearabout the champions in our industry when no one is willing to talk aboutthem. You champions know who you are. You're the ones continually tryingnew ways to do things better. Getting the job done more efficiently, takingaction instead of reacting, pushing the envelope one too many times andknowing that asking for forgiveness is sometimes the only way to go.
If you are a faithful reader, you know that this entire publicationrevolves around champions and those of us who are trying to get to thatlevel. We want to hear about your battles-whether it's launching a new lifeinsurance product, an interactive claims Web site, or kicking off a newmultichannel marketing campaign. As an insurance executive, it's yourresponsibility to share your war stories with the industry. We need to hearthe good, the bad, and the ugly because it makes us a better industry as awhole. How are we going to compete and win in this financial services ratrace if we don't learn from each other's successes and mistakes?
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