Survey sees increasing numbers of agents and brokers leveraging real-time technology tools to handle policy rating and sales, manage customer inquiries, and deliver service.
According to a poll of 3,200 agency staff members, more than half of agency management system users tap a real-time tool to start an inquiry or service transaction. In addition, the survey found that 43% of agents are rating personal lines in real time through an agency management system or comparative rater.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access