Established in 2007 as a regional carrier providing non-standard personal automobile insurance, The Responsive was looking for a comprehensive administration system that would give them a competitive advantage over other auto insurers. Since The Responsive’s independent agents handle their own administrative functions, the company also needed a user-friendly system with efficient back-office processes.After an extensive search for the right vendor, the company determined that the STG Insurance Suite’s point-of-sale, claims, policy administration, billing and accounts receivable solution met those criteria.
According to The Responsive’s President and co-founder, Victor Arocho, “We were looking for a vendor that understood the P&C domain as well as we do. The STG Insurance Suite was our solution of choice because it was industry time-tested and approved, met all our system and business criteria by offering very robust and efficient options, and was extremely cost effective.In short, it was everything we were looking for in a system.”
He further explained, “We wanted a long-term partner that could provide a comprehensive system like the STG Insurance Suite and help us achieve speed-to-market.As a relatively new industry player, this was of great importance to us. We are very pleased with the support that MajescoMastek has provided thus far in helping us achieve these goals.”
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