Real time, download, paperless—the insurance industry has seen a number of Web site changes over the past few years. The Retail Agent—E&S Market Initiative, an initiative started by ACT, AAMGA and NAPSLO to improve the efficiencies for retail agents interacting with managing general agents and wholesale brokers in the E&S market, and to promote the electronic exchange of data between the parties, offers some guidance to these changes. To this end, the initiative has released “Roadmap to Effective General Agent (GA) Web sites.”
“This roadmap establishes a directional guide to assist managing general agents and wholesale brokers (GAs) in building out their Web site functionality so that it responds to the needs of retail agents (RAs) and prepares GAs for future integration with RAs and GA back-end systems, raters and carriers,” says Eldon Hunsicker, an independent agent with NOEL Insurance Agency in Ottumwa, Iowa, and chair of the sub-group that created the report.
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