The verdict is in on robo-advisors; Americans much prefer a human touch in making financial decisions, according to a survey conducted by the Allianz Life Insurance Company of North America.

The study, “Generations Apart”, surveyed both Baby Boomer and Generation X Americans with annual incomes of at least $30,000 on how they approach their financial futures. Of the 2000 respondents, 69% said they don’t trust advice found online and prefer to build personal relationships. Additionally, only 10% of individuals said they would be comfortable having a relationship with their financial advisor be strictly online.

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