Royal Neighbors of America Selects StoneRiver

Royal Neighbors of America a non-profit fraternal organization, will use StoneRiver’s Life Portraits ES e-Application and LifeSuite automated underwriting solutions to improve the efficiencies and speed of new business processing, the companies report. The solution is described as moving information from point A to point B without interruption, error or human intervention, eliminating cost in time and business.

StoneRiver says its automation underwriting streamlines workflow, reducing time and costs for new policy processing. Royal Neighbors will have integrated underwriting; improved time from application to issue; enhanced communications with agents, brokers and carriers; and customer service for those insured, says StoneRiver.

“Prior to this project, Royal Neighbor’s underwriting had been a labor-intensive process, and an automated underwriting system with a rules engine was needed to improve the underwriting and new business processes,” says Dennis Pfiffner, VP, product services – insurance solutions, for StoneRiver. “LifeSuite allows Royal Neighbors to build rules over time.”

StoneRiver says it implemented the LPES e-Application module to match the Royal Neighbors applications, which ensures a high level of agent adoption; speeds application data gathering and submission; and delivers In Good Order applications via ACORD Data Standards.