SeaPass Solutions Inc., an independent provider of Web-based insurance distribution solutions to the P&C insurance industry, has released iCRM for Insurance Portal 3.0, the next generation of SeaPass’ portal software created for P&C insurance carriers for quoting, submission, policy change, billing and claims inquiry.

SeaPass says the iCRM adds a CRM capability to Insurance Portal 3.0, enabling carriers to build closer relationships with agents, brokers and end consumers. Integrated insurance CRM with Insurance Portal 3.0 is intended to support real-time insurance transactions, foster active collaboration and improve service to a carrier’s distribution partners. Additionally, iCRM also offers a new paradigm for user interaction that combines advanced personalization, rich user interaction and insurance analytics. It further reduces cycle time for quoting, improves communications between the agent and the underwriter, and enhances ease of use for customers (agents, consumers) doing business with carriers, the company adds.

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