SeaPass says the iCRM adds a CRM capability to Insurance Portal 3.0, enabling carriers to build closer relationships with agents, brokers and end consumers. Integrated insurance CRM with Insurance Portal 3.0 is intended to support real-time insurance transactions, foster active collaboration and improve service to a carrier’s distribution partners. Additionally, iCRM also offers a new paradigm for user interaction that combines advanced personalization, rich user interaction and insurance analytics. It further reduces cycle time for quoting, improves communications between the agent and the underwriter, and enhances ease of use for customers (agents, consumers) doing business with carriers, the company adds.
Insurance Noodle provides Web-based processing of small commercial accounts to retail insurance agents through its carrier partners. The partnership with Insurance Noodle is intended to provide agents and sub-agents with fully automated online access to the widest selection of small business commercial lines markets and carriers in the United States, the company says.
