Insurers and their clients considering the world of social media have more than enough choices and paths to follow. Now a pervasive part of personal and business communications, social media’s growth has created a new risk landscape. According to a new report issued by the ACE Group, social media’s reputational, legal, and operational risks can impact privacy, security, intellectual property, and employment practices issues, to name a few.

ACE USA, the U.S.-based retail operating division of the ACE Group, along with the Information Law Group, released a white paper that discusses the business benefits of social media participation, and describes how insurers and their clients can respond in a proactive manner to the many risks social media poses.

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