Guidewire ClaimCenter is an end-to-end claims management system, built from the ground up to meet the specific needs of today’s property/casualty insurers, the company says. ClaimCenter’s flexible business rules are designed to enable claims organizations to define, enforce and continually refine their preferred claim handling practices in order to optimize and monitor their claim processes.
“Guidewire ClaimCenter best met our overall requirements and will enable us to easily configure system changes on our own, so that we can quickly respond to the needs of our business users,” said Doug Allen, CIO, State Auto.
According to the companies, ClaimCenter will enable State Auto to:
• Use a single system to manage claims for all its lines of business, thereby reducing the number of systems adjusters work with and IT supports, which will increasing efficiencies
• Gain better insight into claim operations to drive process and service improvements
• Integrate with any internal and third-party systems for a more seamless claims handling approach and customer experience
• Configure system changes internally to better keep pace with changing business and regulatory conditions
ClaimCenter is in use by insurers of all sizes across all product lines to improve speed and accuracy, reduce loss adjustment expense, and enable proactive management of claims, Guidewire says. ClaimCenter is available as a stand-alone system, or as part of the Guidewire Insurance Suite, and can be integrated to an insurer’s legacy systems or third-party applications.
