Many insurance companies now have some kind of telecommuting arrangements with members of their workforces. There are plenty of claims processors, for example, who work out of their homes, connected to the corporate intranet from their home-based offices. Many clinical specialists that do consultations by phone or e-mail also do so from their homes, as do claims adjusters, customer service representatives and help desk professionals.

For many tasks, it simply doesn’t matter if the employee is inside or outside the firewall for getting jobs done on a daily basis. Telework also eases insurance recruiting challenges, making it possible to attract working parents or talent from far regions of the country—or even the globe, for that matter.

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