Lexington, Mass. – A recent survey finds that carriers are seeking underwriting automation and to ease their interactions with agents.

Lexington, Mass.-based underwriting management system provider FirstBest Systems Inc. commissioned Sunnyvale, Calif.-based independent research firm, The Phelon Group, to survey 300 insurance carriers ranging from $200 million to $1 billion in premiums written. More than half the respondents were C-level executives, while the remaining represented underwriting management.

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