According to a survey from InfoPrint Solutions Co., a Chicago-based joint venture between IBM and Ricoh, nearly half of the IT managers queried feel their mailroom operations could be running more efficiently.

Specifically, 77 % stated that their print and mail operations could benefit from greater automation, and nearly 60 % said they were not confident they pay the least amount possible for postage—the most expensive cost in mail preparation.

With 90 % of respondents feeling ongoing pressure from management to lower costs, the survey found a focus on operational efficiencies. For example, 66 % of respondents acknowledged reducing total print volumes, and 60 % indicated they were encouraging e-delivery of documents.

InfoPrint says that while automating print and mail processes traditionally have been a daunting task, new technologies are available making it easier to achieve automation with software solutions.

“The squeeze on mailroom costs is nothing new and in our current economy—mounting pressure is being applied on companies to proactively manage those costs and improve efficiencies,” Sandra Zoratti, VP, global solutions marketing at InfoPrint said in a statement. “The good news, however, is that highly capable automation technology is available and proven to help mailers streamline processes to manage and improve cost, efficiency and integrity.”

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