Who better to oversee a life insurer's IT operations than the person who helped consolidate five legacy policy administration systems into a unified platform. Susie Keisler-Munro, chief of operations, SVP with Assurity Life Insurance Company, explains that the company is the combination of three long-standing Lincoln, Neb.-based insurers - Assurity Life, Security Financial Life and Lincoln Direct Life.
"One of the biggest projects I've been involved with, and probably one of the most important, was the merger of those three entities," says Keisler-Munro. "There were a tremendous amount of efficiencies to be gained, both in hard-dollar costs and soft-dollar costs, by consolidating instead of working on five different systems as we were post-merger. That was a project of big proportions."
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