At the beginning of a career path that culminates with her today holding the reigns of Chubb’s commercial auto business, Sharon Ashton started in a position familiar to many Insurance Networking News readers: She was a developer in the insurer’s IT department.

Over the course of her career, Ashton says, she’s benefited from her experience on the technology side, as insurance and technology have become ever more intertwined in an increasingly digital world. But moving from the service side to the business side wasn’t as simple as waiting for that moment, she says.

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