More than half of U.S. employers say they are expanding the use of technology to manage costs associated with employee benefits programs, according to new research conducted by Prudential Financial, Inc. The results were derived from the fourth in a series of five research briefs that highlight the major findings from Prudential’s annual study of employee benefits. According to "Today & Beyond," employers expect the importance of benefits technology to grow substantially over the next five years.
“Employers are looking for their insurers to do more than pay claims,” said Joseph Hayes, chief information officer of Prudential Group Insurance. “They want a streamlined benefits process using technology that allows their employees and benefits administrators to connect directly with their insurers.”
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