Insurance company CEOs are responsible for providing organizational focus. For Heritage Mutual's Ben Salzmann, technology is an important part of his vision.Ben Salzmann believes that technology must permeate every corner of an insurance company if the organization is going to succeed.
"Technology has to be everywhere," says the president and CEO of Heritage Mutual Insurance Co. "It transcends every aspect of the company. Everyone needs to be technology literate, and you must have (technology) believers in every department. It's literally that important."
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