Editor's Note: This is the third in INN's "Day on the Job" series, in which INN editors spend a day with insurance executives to find out how they overcome the challenges they face on a daily basis.

Having taken the train from his home in Logan Square, one of Chicago's historic neighborhoods, Nate Root, SVP of Finance - Shared Services at CNA, has been in the office since 7:30 or so, reading e-mail and returning phone calls. With the train literally just outside the windows of our conference room in the CNA Tower, located in the southeast corner of Chicago's Loop, Root tells me about his tenure with the commercial P&C insurer.

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