Insurance CIOs need to be able to provide high-impact business capabilities to their organizations by delivering successful projects. Fulfilling this role not only helps the business, it also gives CIOs the credibility and respect they need to take on more strategic responsibilities. Without a solid record of project success, the CIO is unable to build the trust required to deliver value as a strategic executive.
We recently analyzed more than 40 successful initiatives at a range of U.S. insurers as part of our annual Novarica Research Council Impact Awards project. Whether the initiative was the adoption of a new practice, a quick hit project, an expansion of current capabilities or a wholesale transformation, every successful project shared a few common characteristics.
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