With the dawn of day two at IASA 2009, Thunderhead, a specialist in document automation and multi-channel communications solutions, and Guidewire Software, a provider of policy administration, billing and claims solutions, announced their partnership designed to help property/casualty insurers improve customer service and drive cost efficiency.

According to the companies, Thunderhead NOW provides Guidewire clients with a robust, integrated platform that can be used across the enterprise for multiple communications purposes, including ad-hoc correspondence, interactive on-demand applications, or high-volume batch delivery. This partnership, they say, will enable insurers to more efficiently create, manage and deliver timely, accurate, personalized customer communications that are integral to their policy, billing and claims processes.

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