Consumerization is forcing many agencies to redefine their value propositions, and the increasing commoditization of insurance is only adding to the pressure for agents and brokers to do more and sell more, more efficiently. Robert Macoviak, president of Oyer, Macoviak and Associates Insurance, spoke with Insurance Networking News about how his company is using technology to streamline interactions with insurers, enter new markets and how he cost justified the company's recent cloud-based agency management project.
INN: You implemented Vertafore's cloud-based Agency Platform. Why did you choose it?
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