Chris McMahon

Data-driven platform helps sell small-business insurance more efficiently.

VP of personal lines delivery was tapped to create a five-year technology roadmap for the company.

Insurers must routinely invest in and improve their analytical toolsets to ensure that they are picking the best business, minimizing credit risk and making certain their claims operations are efficient.

As telematics-powered usage-based insurance gains steam, underwriters are learning a lot about their customer base with new data that wasn’t previously available.

The insurer frequently will try to "triangulate" information to determine whether it is considering perils and points of failure appropriately.

As a reinsurer, Swiss Re typically doesn’t have direct access to typical customer data but analytics technology is critical to the company’s underwriting of complex treaties.