After a comprehensive analysis of its claims data, Travelers has discovered a substantial increase in the number of claims filed via mobile devices during the past 16 months.
In reviewing claims data comparing the first four months of 2010 versus the same time period in 2011, the number of claims filed via mobile devices more than tripled. As part of the claim study, Travelers found that 70% of claims filed through mobile devices related to personal auto insurance, 28% were personal insurance property claims and the remaining two percent were business insurance property claims (.5%) and business insurance auto claims (1.5%).
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