Homesite Insurance has extended its partnership with MassPrinting, Inc., a document management service provider, thru 2020, the companies announced today. In addition, Merchants Insurance Group has entered into a contract to work with the vendor.

MassPrinting has handled all transactional printing for Homesite since 2001. The vendor also assisted Homesite in transitioning to its current digital policy communications approach. The initiative has allowed the insurer to improve customer interaction and operational efficiencies, according to the company.

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