There’s a significant gap between organizations that leverage technology for competitive advantage and those that struggle with innovation, according to a new study from the Genpact Research Institute and ACORD.
The report, “Assessing Digital Impact Across Insurer and Channel Operations”, surveyed 113 insurance companies and MGA professionals and separated them into "leaders" and "laggards" based on their own self-reported view of the impact of digital on their business.
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