Wawanesa Deploys Guidewire ClaimCenter

Wawanesa Mutual Insurance Co., a provider of coverage to almost 2 million policyholders in Canada and the United States, is in production with Guidewire ClaimCenter, a product of Guidewire Software, a core systems software provider to P&C insurers.

Guidewire says Wawanesa is deploying ClaimCenter to manage claims for its lines of business across its Canadian and U.S. jurisdictions in a phased implementation approach. ClaimCenter currently is in use in Manitoba, Ontario, British Columbia, and the U.S. Operations in California and Oregon. The remaining jurisdictions are Maritimes, Quebec, Prairie and Alberta, which are set to roll out in late-August through the end of 2011. The company is on target to retire its legacy claims systems by the end of 2011.

Guidewire says ClaimCenter enables Wawanesa to establish common claims handling processes; improve the quality of service provided to policyholders and brokers; collect, retrieve and view information efficiently; streamline training of new staff; and notify brokers immediately when claims are filed, enabling them to provide enhanced and efficient policyholder service.