(part 1 of 2)Ranking from 1 = lowest to 5 = highest

Independent

Better products 3.92

More personal relationships with underwriters 3.67

Better online tools for application submission 3.67

Faster underwriting for initial quote 3.75

Lower premium rate 3.50

Faster turnaround on endorsements 3.75

Better online tools for proposal generation 2.58

(part 2 of 2)

Regional

Better products 4.08

More personal relationships with underwriters 4.23

Better online tools for application submission 4.08

Faster underwriting for initial quote 3.77

Lower premium rate 3.92

Faster turnaround on endorsements 3.38

Better online tools for proposal generation 4.15

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