Bala Cynwyd, Pa.-based Philadelphia Insurance Cos. signed a strategic security agreement with Addison, Texas-based Entrust Inc. Philadelphia Insurance will use Entrust IdentityGuard for the authentication of employees, agents and customers; Extended Validation SSL certificates; Managed Services Public Key Infrastructure as a hosted solution for protecting internal assets and devices; and the Entrust Entelligence Messaging Server for secure messaging and encrypted e-statement delivery.

"Trust and confidence - for our customers, employees, partners - is paramount to us," says Philadelphia Insurance Chief Information Security Officer Vas Rajan. "We understand the current security landscape, and want to face that challenge head-on with a comprehensive, full-featured platform of products."

Entrust says its IdentityGuard provides an affordable, flexible range of authentication capabilities. The platform's authentication options include strong user name and password, IP-geolocation, device questions and answers, out-of-band one-time passcode (delivered via voice, SMS or e-mail), grid cards, eGrid cards and a range of one-time-password tokens.


Bloomington, Ill.-based COUNTRY Financial implemented the Policy Decisions for Commercial Lines product from Hartford, Conn.-based Insurity, replacing a client/server system and a proprietary mainframe system. The deal also includes COUNTRY's affiliate, MiddleOak.

COUNTRY consolidated an array of products from several companies into a solution that supports multiple business units on one platform. COUNTRY Financial operates a captive financial representative business model in the Midwest and West, while The MiddleOak family of companies is represented by independent agents throughout the country.

"The platform provides automatic updates for rates, rules and forms from ISO and other insurance bureaus in each state, offering our companies the potential for a reduction in the time that our staff spends on maintenance work," says Anne Tarryk, SVP, distribution technology for MiddleOak.


Aviva plc, a London-based provider of life and pensions products in Europe, has selected business process management (BPM) software from Austin, Texas-based Lombardi Software Inc.

Under terms of the agreement, Aviva will utilize Lombardi Blueprint, a Software-as-a-Service process documentation and collaboration tool, and Lombardi Teamworks, the company's flagship BPM suite for designing, executing, and improving business processes across Europe, Asia-Pacific and North America.

"I consider modern BPM to be one of a handful of breakthrough technologies that can have real short-term profit and loss impact," says Toby Redshaw, Aviva's CIO. "In an era when virtually all IT shops are being asked to do more with less, Lombardi's solution really helps us deliver in that way."


Dublin, Ireland-based loss adjuster Thornton & Partners selected an enterprisewide software solution from Dublin, Ireland-based FINEOS Corp.

The companies say the software will improve Thornton's loss adjusting claims operations, and provide major efficiency gains and an enhanced service to Thornton's insurance clients.

The solution will also enable Thornton to measure its performance against its existing service agreements. The new system offers a modern platform that will scale to meet Thornton's predicted business growth over the next few years.

"The powerful business process management capabilities within FINEOS Claims ensure the automation, generation, execution, and measurement of tasks required to handle claims," says Thornton's managing director, John Eves. "This will help reduce the amount of time loss adjusters have to spend on routine administrative tasks freeing them up to concentrate on the service we provide."

(c) 2009 Insurance Networking News and SourceMedia, Inc. All Rights Reserved.

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