Providence Mutual Launches Agent Portal

Rhode Island-based Providence Mutual Fire Insurance Co. completed the first phase in a new agent portal, according to iter8 Inc., Toronto, an insurance solutions software developer.

The first phase was designed to provide home and auto programs across seven states; new business quoting and submissions; straight-through processing for new business and referral processing for exceptions; and integration to claims history and conviction databases, property-value estimating, credit services and geo-coding distance-to-coast information.

A rich rules engine that can be configured by business users; an easy-to-use, intuitive user interface; extensive functionality; and the combination of an agent and underwriter desktop deliver a solution to Providence Mutual, says iter8.

The next phase is scheduled to commence immediately, and will see the integration of comparative raters, with additional deliverables to include the integration to Agency Management Systems through bridge solutions from Transformation Station and TransactNOW; new business quoting and submissions for business owners policies; the addition of home and auto policy inquiry; and endorsement capabilities.


Lititz Mutual Group to Use iPartners' BI Solution

Pennsylvania-based Lititz Mutual Group will use iPartners' Insurance Scorecard business intelligence solution, with production use to commence in early-2011.

With the implementation of a new policy administration system, Lititz Mutual recognized the need to unify its legacy and new system data to deliver a robust reporting and analysis environment, and enable quick and easy access for all levels of users, according to iPartners. The Atlanta-based solutions provider says its insurance-specific application and the company's experience in both insurance and business intelligence are why Lititz Mutual's chose Insurance Scoreboard.

Insurance Scorecard dashboards and portals were designed and implemented for Lititz Mutual, enabling a broad range of users as well as the entire Lititz Mutual management team to analyze credit scores, ratings and key operating metrics to make the most informed decisions and best manage the business.


United Home Insurance to Use PCMS Software

United Home Insurance Co., an Indianapolis-based personal lines insurance carrier, will use Atlas and AgenTree product suites from PCMS, Cincinnati. Atlas and AgenTree were designed to provide personnel, agents and customers with a comprehensive real-time, online policy/claims administration system.

United Home is expanding in the Midwest, seeking a policy/claim administration platform that would provide agents and customers with sophisticated, on-demand websites, while keeping the company fiscally responsible, says PCMS.

"PCMS provides flexible and intuitive Web-enabled systems with real-time processing," says Kyle Harris, president of United Home Insurance. "This will undoubtedly improve the end-users' experience. The system can be easily adapted to support new business lines as we grow."


PacificComp Selects FirstBest Systems

Pacific Compensation Insurance Co., Thousand Oaks, Calif., has selected and implemented Bedford, Mass.-based FirstBest Systems' UMS, an underwriting workstation that is combined with a transactional, real-time agent portal and an instant-upload solution.

The software is part of the FirstBest Front Office Suite, designed to unite agents, brokers and underwriters in a collaborative underwriting process that helps them rapidly and efficiently submit, evaluate, quote and close business.

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Corrected January 4, 2011 at 1:34PM: yes