Today, at Celent’s 2013 Innovation & Insight Day in Boston, the research and analyst firm identified effective uses of technology in the insurance industry. XL Group was named Model Insurer of the Year and 15 other insurers received awards for best practices in a number of areas, including and policyholder life cycle, including product development, distribution, underwriting, policy administration, IT management, claims and infrastructure.

Through evaluating the nominations, Celent saw some common themes, including innovation, growth and expense reduction, continued focus on building lasting, integrated solutions, using the tech to make greener and more automated processes and data analytics.

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