Schaumburg, Ill. — Zurich North America Commercial (NAC) announced steps it is taking to proactively manage its cost structure. It will capture efficiencies in targeted areas while continuing to invest to deliver distinctive customer service and drive profitable growth. NAC will reduce approximately 400 positions that support the business division, primarily in non-market-facing roles.

“Zurich is committed to winning in the North American market,” says Mike Foley, CEO of NAC, Schaumburg, Ill. “Our industry-leading approach—particularly in areas of underwriting, claims and risk engineering—is a crucial contributor to our success. We are focused on delivering an even stronger experience to our customers and distributors, while maintaining our underwriting discipline and reducing expenses in targeted areas. The positions eliminated were primarily non-market-facing roles to ensure our actions will not disrupt customer service.”

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