I recently had the opportunity to present to a delegation of agents from Japan while attending the Independent Insurance Agents and Brokers of America’s (IIABA) National Legislative Conference in Washington D.C. We had a spirited discussion, through an interpreter, about technology in agencies.

I was proud to share with the Japanese delegation how critical the relationship between American carriers and agents is, and how hard carriers here work with agents to ensure that our technology is helping to result in more sales.

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