The traditional measure of success for a PAS transformation is delivering scope on time and within budget. In today’s market, this presents a challenge to carriers that continue to cling to legacy development processes (e.g. all up-front planning with little flexibility for change and long development cycles where stakeholders rarely see completed code).

Leading carriers are moving beyond the status quo and differentiating themselves by using faster, more flexible approaches to policy administration transformations. They continually map program decisions to the business case, and establish the appropriate committees and frameworks in order to better control changes and meet goals; they rapidly deliver working code in an iterative manner that they can immediately demonstrate to business users; they utilize a policy-specific framework to proactively identify and respond to common issues, which results in more consistent project performance.

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