As part of research effort into building business analysis skills, I was talking with a manager of a business analyst department in a major U.S. bank this week. He described their approach to improving requirements collection. It struck me as an effective and practical method that I want to pass along. 

Many of the models for building business analysis skills are top-down initiatives, planned and executed as part of a wider improvement program. These are often driven from a learning and development department or a special training area within the IT organization (see the Celent report "Building a Better Business Analyst – Transforming the Enterprise").

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