Remember when going to an insurer's website and seeing policy information was considered revolutionary? You just entered a username and password and it knew you … and let you see some basic coverage information, particularly agents accessing information about their clients! That was just a few short years ago and doesn't cut it anymore.
Today, insurers have expanded their access to portals that serve a wide range of stakeholders, from prospects to policyholders to distributors, adjusters and others. These portals front-end new modern solutions as well as legacy solutions to provide a richer user experience. They are now the go-to places for information dissemination and collaboration, creating an experience of easy to do business with them.
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