Think back to the days when the movie The Apartment was filmed, with Jack Lemmon’s character, an insurance executive, walked past aisles of desks in a gigantic room, with workers diligently tapping away at adding machines.
Of course, today’s insurance companies don’t look anything remotely close to that 1960-era company. And tomorrow’s digital insurance company will even resemble it less. But maybe in some ways, they aren’t so far apart – consider how the 1960 employees were heads-down, all wedded to their adding machines. Perhaps today’s insurance company employees wedded to their devices in the sane way?
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